How can I use my Reward points?

To find more information on earning and redeeming points, visit our dedicated page here.
You can redeem your points once you've earned a minimum of 1,000 points. Here's how:

Stay in our Hotels:


Online: Log into your account and select your hotel. If the hotel is participating and the rate is eligible, you will see "Pay with Reward points" in the room rate description. In the payment section, choose how many points you want to redeem.
At the hotel: Use your points throughout your stay to reduce your bill when checking out. Ask at reception for details.
By phone: Inform our Customer Care Advisor that you want to book with your points.

Please note:
You can redeem points in multiples of 2,000 (e.g., if you have 4,540 points, you can use 1,000, 2,000, or 4,000 points).
There's a 1,000,000-point limit per booking.
The portion of the bill paid with Reward points isn't eligible for points.

Make a Donation: Support a social or environmental cause via our dedicated ALL x Captain Cause platform.
Get Entertained: Use points to pay for activities on our ALL Activities & Events platform or experiences on our ALL Limitless Experiences platform.
Benefit from our Partners: Use or transfer points to partner loyalty programs, such as airlines, taxis, trains, or car rentals.
Organize a Meeting: Finance future events using your points by informing the hotel sales manager.